This department supports the foundation of Nissan’s business by contributing to quality improvements across a wide range of areas, delivering products that ensure safety and peace of mind, and safeguarding the Nissan brand.

Our vision is “to provide heartfelt satisfaction to all customers and to be loved forever.” Global quality assurance is responsible for protecting the brand image that “Nissan cars are safe and comfortable.” To create cars that genuinely satisfy customers, we research their voices worldwide. We play a role in reflecting these voices sincerely into products and services across all processes—from new car planning, prototyping, manufacturing, to after-sales service and various business operations.

Quality assurance involves translating customer feedback into technical language, engaging multiple departments, and delivering better cars to the world. Since collaboration with internal and external stakeholders both domestically and internationally is essential, you can gain global experience while based in Japan. Delivering confidently the cars you helped develop to customers worldwide will be a great source of fulfillment. In our company, “customer-focused quality” is the most important theme, giving you a meaningful role in our mission.