Driving Digital Transformation and Business Reform in Service
Operations for Over 10,000 Employees Nationwide

This department plays a key role in building successful models at the front line with customers in Japan, which is one of Nissan’s most important global markets, and leading other regions.

“Our department’s vision is to be the source of Nissan’s competitiveness.” To achieve this, we value a mindset of “First try what’s new in Japan,” “Learn from failures and avoid repeating them,” “Share successful strategies with the world,” and “To influence Nissan globally, we must have a logical, fair perspective and strong execution skills.”
By proactively taking on new initiatives and creating successful models, we aim to serve as a model for other regions, maintain high profitability, and contribute to Nissan’s overall business.
This department is where you can feel the closest connection to customers. We engage with customers across various touchpoints—from before they purchase a vehicle, through after-sales, to their next purchase—delivering Nissan’s魅力 (appeal) directly to the front lines.
You will have the opportunity to energize the Japanese market and dramatically enhance Nissan’s competitiveness together with many internal and external stakeholders. The department features employees from diverse backgrounds, regardless of whether they are from humanities or sciences.
Because each touchpoint is organized into its own team, you can envision a wide range of career paths, including new business planning, revenue management, product planning, marketing, sales promotion, store development/support, and after-sales service. Our department also includes people with various backgrounds, each leveraging their experience to make a difference. You will surely find a field where your skills can shine. We are looking forward to passionate individuals who take pride in their work, are not afraid of failure, and want to challenge themselves with new things.


At Nissan, we empower every individual, across all roles, to challenge themselves and grow.
In a time of transformation that is reshaping
the future of mobility, join us in forging new paths together.